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Hardy Diagnostics shall pay the transportation and other costs incurred by a third party with respect to any products replaced under this warranty.
Customers should inspect all incoming products carefully upon receipt and before use.
If the product has been exposed to extreme temperatures or if the outer bag, seal, or container has been damaged in any way, product integrity and performance may be adversely affected and Hardy Diagnostics should be notified immediately.
The foregoing warranty does not apply to any product which has been modified in any way by any third party and does not cover any defect, malfunction or damage resulting from: (i) accident, neglect or willful mistreatment of any product; (ii) failure to properly store or handle any product; (iii) failure to use, operate, service or maintain any product in accordance with Hardy Diagnostics' applicable guidelines; and (iv) failure to use or apply proper reagents or chemicals in or to any product.
Any sale shall be deemed to be performed in Santa Maria, California, USA.
If you ever need assistance with credit matters, please call (800) 266-2222, extension 5597; or email at [email protected]
For control organisms shipments our supplier, Micro Biologics, imposes a dropship and hazmat fee (.50 if "freight collect").
* Please contact us for current shipping and handling fees.